To see how quickly the seller may deliver your order, refer to the seller's delivery guarantee period, which is their promise to complete delivery within a certain timeframe after your payment is securely sent to iGVault and is successfully verified. Each seller sets their delivery guarantee period independent of iGVault. In the event that the seller is not able to complete the delivery within their guaranteed time, you can ask refund the order by yourself without penalty for a hassle-free refund from iGVault.

iGVault guarantees that the seller will deliver your order, or your money back. The overwhelming majority of transactions through our site occur successfully. As for the very exceptional cases, you can rest assured that they have been carefully considered by our systems and processes, and we are well prepared to handle them in the rare event that they do occur.

1: In-game, Face to Face Delivery

Sellers will select this method of delivery if they intend to meet your character in-game with one of their own characters. Usually a seller will coordinate a time and location in-game to meet your character.

Tips:

Be sure to confirm the time to account for time zone differences Confirm which Shard or Server the delivery is to take place in case your game world has more than one. Never, under any circumstances, return gold, item, etc. to the delivery character if ever asked. In the event the seller asks you to, please take A screenshot and report this to iGVault Customer Support.

2: In-game Mailbox delivery.

Some sellers will select the option to deliver gold or items directly to an in-game mailbox. This option is less popular for larger Games like WoW, but is still viable amongst other games. This option can be convenient for smaller orders because you do not need to coordinate time of delivery.

If you pay with credit card and request a refund,please note that the time frame of refund funds appear in shopper's credit/debit card account is different after refund successfully. 

VISA/MASTERCARD refunded: 3-5 business days.

Non VISA/MASTERCARD refunded: 5-7 business days.

Normally it takes banks 14 business day to credit the refunds into the cardholder’s account. Some banks will take 30days or even until their next billing cycle.