How can I get a refund 2015-05-15 12:05:20

If you do not wish to wait for your order or if the verification of your payment has failed, you can contact us via the Live Chat Support to ask for a refund. If there is a mutual agreement, the refund process will be launched.

1. You have paid your order by Paypal, Skrill, Credit Card: If the refund was accepted by IGVault and yourself, the amount of the order will be refunded on the same payment account. You will get your refund in less than a week.
2. You have used another payment method: a skrill account in which the amount can be sent in should be provided. You will get your refund in less than a week.

Related issue:
1. What is the verification of payment?

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