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FAQ - iGVault Guarantees the Safety & Speed of Every Order More+

How does iGVault work?

Buyers create order

1. Buyers create order
iGVault verify payment

2. iGVault verify payment
Professional Delivery Service

3. Professional delivery service
Buyers receive products and give feedback

4. Buyers receive products and give feedback
Sellers get earnings

5. Sellers get earnings

What is a CD key?

The cd key is the serial number or product code which is a combination of letters and numbers that activates a product, normally found on a sticker inside the game's case or printed on the game's quick reference card. The purchased CD Key is used to register and activate the relevant game. Depending on the product, we provide this in the form of a scan of the code or the actual code in text format.

How to withdraw my money?

If there is no problem of the account in the warranty time, after warranty time you can withdraw the money. You can follow these steps: 1.Seller Center→Sale Order→Withdraw (You can see all orders which can be withdrawed) 2.Click“Withdraw”button 3.The browser will jump to the withdrawal page and you are able to withdraw your money(at least 10EUR) in this page.

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