1. Receiving notice

1.1 After sucessful payment, we will verify your information for security, then we can deliver the game account information to you via message and email quickly.

1.2 Once you receive the game account information, please log on the account to see if there is problem first. After confirmation you need to change this account’s information (password, banding email,.) as soon as possible to finalize the game account ownership transfer.

2. What if the purchased game account has problem? How to deal with it?

2.1 Account was banned

If your purchased account was banned within Warranty Time after delivery (The reason doesn’t include your improper operation), you can ask seller for help.

2.2 The delivered account doesn’t match the seller’s description

If you found the delivered account doesn’t match the seller’s description, please contact seller, then we will ask the seller about it and try to find a solution. Attention: please make sure that this account doesn’t bind your email.

2.3 Account was reclaimed by seller

If your purchased account was reclaimed due to the seller, After checking, we will ban the seller's account, freeze the seller's income, and refund the payment to you.

Important notice : All issues must be resolved using iGVault Messages. The content of the communication within the station is the key basis for the final processing result of the platform. Does not accept any off-site negotiated solutions.

3. What should I do after purchasing a LOL account?All account information is correct and available.

3.1 After purchasing an account, please change the password of the account as soon as possible; remember to bind your own mailbox to the account and keep your account password in mind.

3.2 When you buy a ranked account, please delete all friends and quit the team or club in game; (How to quit the team? How to delete a friend?)

3.3 It is not recommended to lend the purchased account to others to avoid being cheated or stolen;

3.4 Don't hang up, run away or insult other players in the game, all these behaviors may be the cause of account banned.

3.5 Do not use third-party plug-ins or cheated programs, it may lead to account banned.

3.6 It is recommended that the purchased can be recharged one month after the purchasing date;

3.7 If you are unable to log in, please confirm whether the user name and password are entered correctly, and whether the network connection is normal.

If your account’s email address is currently unverified

1. Login LOL website:www.leagueoflegends.com,Sign in with your Username and Password

2.Click on“SETTINGS”

3.Click on

4.Enter your New Email Address，and confirm new Email Address  ,then click on ”Submit”.

5.Please login in your new email address , then click on CONFIRM YOUR EMAIL

6.That’s it!

If your account’s email address is currently verified

1.Login LOL website：www.leagueoflegends.com,Sign in with your Username and Password

2.Please login in your email address , receive un code ,then enter the code,finally click on “Verify Code”

3.Click on

4.Enter your New Email Address，and confirm new Email Address  ,then click on ”Submit”.

5.That’s it!

If your account’s email addresse is currently unverified

1. Login LOL website:www.leagueoflegends.com,Sign in with your Username and Password

2.Click on“SETTINGS”

3.Click on

4.Enter your New Email Address，and confirm new Email Address  ,then click on ”Submit”.

5.That‘s it!

If your account’s email address is currently verified

1.Login LOL website：www.leagueoflegends.com,Sign in with your Username and Password

2.Please login in your email address , receive un code ,then enter the code,finally click on “Verify Code”

3.Click on

4.Enter your New Email Address，and confirm new Email Address  ,then click on ”Submit”.

5.That’s it!

E-mail with @163.com is a chinese email.

You can check these steps following to login in the Game Verified Email you receive.

1.First,search the link:https://hw.mail.163.com/#163. Home page following:

2.Then fill in Game Verified E-mail and Verified E-mail Password received in your order.

3.After click “Login in” button,you need to verify login

4.Please move your mouse pointer to “Verify Login” button,it will show you a picture with some chinese characters. It requires you to click three of them in turn.

5.After click three chinese characters correctly,it will show you ✔ to confirm you verify successfully.Then you can click “Login in” button again.

6.Then you might turn to this page,please click “Keep Login” button to enter into the email.

7.After enter into the email,you can click “Inbox”button to check the messages sent by Riot, to reply the Confirm Email to change Game Verified Email and check the security code required.

E-mail with @126.com is a chinese email.

You can check these steps following to login in the Game Verified Email you receive.

1.First,search the link:https://hw.mail.163.com/#126. Home page following:

2.Then fill in Game Verified E-mail and Verified E-mail Password received in your order.

3.After click “Login in” button,you need to verify login

4.Please move your mouse pointer to “Verify Login” button,it will show you a picture with some chinese characters. It requires you to click three of them in turn.

5.After click three chinese characters correctly,it will show you ✔ to confirm you verify successfully.Then you can click “Login in” button again.

6.Then you might turn to this page,please click “Keep Login” button to enter into the email.

7.After enter into the email,you can click “Inbox”button to check the messages sent by Riot, to reply the Confirm Email to change Game Verified Email and check the security code required.

To see how quickly the seller may deliver your order, refer to the seller's delivery guarantee period, which is their promise to complete delivery within a certain timeframe after your payment is securely sent to iGVault and is successfully verified. Each seller sets their delivery guarantee period independent of iGVault. In the event that the seller is not able to complete the delivery within their guaranteed time, you can ask refund the order by yourself without penalty for a hassle-free refund from iGVault.

iGVault guarantees that the seller will deliver your order, or your money back. The overwhelming majority of transactions through our site occur successfully. As for the very exceptional cases, you can rest assured that they have been carefully considered by our systems and processes, and we are well prepared to handle them in the rare event that they do occur.

Click here iGVault LOL Account Calculator to calculate a esimated value of your LOL accounts.

If you pay with credit card and request a refund,please note that the time frame of refund funds appear in shopper's credit/debit card account is different after refund successfully. 

VISA/MASTERCARD refunded: 3-5 business days.

Non VISA/MASTERCARD refunded: 5-7 business days.

Normally it takes banks 14 business day to credit the refunds into the cardholder’s account. Some banks will take 30days or even until their next billing cycle.