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  • OSRS Old School
  • Runescape 3

FAQ - iGVault Guarantees the Safety & Speed of Every Order More+

How does iGVault work?

Buyers create order

1. Buyers create order
iGVault verify payment

2. iGVault verify payment
Professional Delivery Service

3. Seller completes delivery within delivery guarantee
Buyers receive products and give feedback

4. Buyers receive products and give feedback
Sellers get earnings

5. Sellers get earnings

Bank Card Refund Time Frame

If you pay with credit card and request a refund,please note that the time frame of refund funds appear in shopper's credit/debit card account is different after refund successfully. 

VISA/MASTERCARD refunded: 3-5 business days.

Non VISA/MASTERCARD refunded: 5-7 business days.

Normally it takes banks 14 business day to credit the refunds into the cardholder’s account. Some banks will take 30days or even until their next billing cycle.

How to deliver?

1. Auction Trade

Seller buys the object you put on sale in the auction house in the game to perform the delivery. After placing your order on iGVault, if you “Auction house” as delivery method, you must also choose one of the objects that you are about to put on sale in the game as well as its quantity. (To find the object rapidly and to accelerate the delivery, we have put some common objects in the menu for your choice)


Auction house:

(1) Return to your main city( Stormwind City(Alliance) or Orgrimmar(Horde)) and talk to the guards to ask about the location of the auction house.

(2) Open the map, the location of the auction house will be marked on the map, and the auction house will be found according to the map.


2. Face To Face

Please contact Seller after ordering,and ensure that your order information(Region,Realm,character etc.) is correct,and then Our staff will tell you about the transaction place and the character name.


Tips:

Seller and iGVault never ask Gold or items back after deliver. Please do not trust any mail or message that requires you to take back Gold and items.

Please keep the screenshot of the transaction process. If you have any questions, please contact our 24/7 Live Chat and provide screenshot.

How to solve the problem if the account have some problem?

IGV supports paid buyers to communicate directly with sellers of goods. If you encounter problems, you can directly ask the seller to solve the problem. If the seller does not cooperate to solve the problem, the order dispute can be initiated. The platform will intervene to judge and help solve the problem.

How often do I receive my account information after placing an order? How to receive it?

The IGV account business adopts the consignment mode. After the order payment is successful, the system will automatically send the corresponding product information to your email address, and you can also get the product information by chatting with the seller.

Buy & Sell OSRS Account -Cheap OSRS Account Market

Buy & Sell OSRS Account -Cheap OSRS Account Market

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